Culture is commonly described simply as behaviours – the way we do things around here. This is just one layer of culture and is caused by values, attitudes, assumptions and beliefs that can be much harder to pin down, let alone do anything about.
The challenge with changing organisation culture is that much of the mindset and behaviour involved is habitual, unconscious and unexamined. These mindsets and behaviours may have been vital to previous success … so why would you change them?
Because markets, customers, and expectations change. If we are to compete we need to change.
And change is speeding up.
Common perception is that it takes five years to change an organisation’s culture. Do you have that long?
Probably not and so we have developed tools, frameworks and techniques that speed up the process.